Customer Relationship Management (CRM) is an essential tool for all businesses. CRM is growing increasingly popular becuase when incorporated into business processes it improves business efficiency and, more importantly, promotes customer loyalty.
CRM can benefit your business in the following ways:
- Improve lead conversion
- Enhance customer retention
- Increase revenue
- Decrease sales cycles
More and more businesses are adopting CRM, which is why it is important for the small business to make a CRM investment to remain competitive.
ACT! by Sage 2010 is a great small business CRM solution that offers great functionality. With 4 million users worldwide it must be doing something right.
Find out more about ACT! by Sage.
To host or not to host that is the question… Quite often small businesses are unable to decide between an on-premise solution and an on-demand CRM solution. Each solution has benefits, and a decision should be based on the individual organisations needs and budget.
Benefits of ACT! SaaS (On Demand):
- Low regular monthly fee, that includes technical support
- Quick and easy to implement
- No cost, hassle free upgrades
Benefits of ACT! (On Premise):
- A single upfront cost for hardware, software and implementation
- Can be customised to suit individual business needs
- Increased control, decide as and when you upgrade
Find out more about ACT! SaaS
Sage 50 Accounts is the most popular small business accounts solution in the UK; however, it contains no functionality to manage customer relationships.
ACT! 2010 is the ideal solution for small businesses using Sage 50 for their accounts that want a solution to help generate new business and increase sales revenue.
ACT! 2010 provides all the tools required to successfully develop customer relationships. What’s more ACT! integrates with Sage 50 Accounts.
ACT! 2010 allows you to:
- Develop long lasting customer relationships
- Manage your time more effectively
- Track sales from lead through to close and beyond
- Create and execute sophisticated E-Marketing campaigns
Find out more about Sage 50 Accounts and ACT! 2010.
Get more from your Sage products with technical support from softwareonline Direct.
It is common place for businesses to buy a piece of software to provide a quick fix to business issues. However, it is important when implementing a new solution that you invest in the relevant tools to support you through the set up and use.
Technical Support provides:
- Help with technical issues as and when you need it
- Assistance with “How do I..?” questions
- Phone, email and remote assistance with problems
Sage software is famed for its ease of use; however, if Sage is new to you, you may become unstuck. For more info on technical support call us now on 0800 00 86 869.